data protection

Data protection
Protecting your privacy is very important to us. We will provide you with detailed information on the handling of your data.

What data is collected and used when you visit the website?
You can visit our website without giving any details about yourself. We merely store access data in so-called server log files, e.g. The name of the requested file, the date and time of the retrieval, the amount of data transferred, and the requesting provider. These data are evaluated solely to ensure a trouble-free operation of the site and to improve our offer and do not allow us to draw your conclusions.

Data collection and use for contract processing and opening of a customer account
We collect personal data if you voluntarily communicate this to us within the scope of your order, by contacting us (for example via a contact form or e-mail) or by opening a customer account. Which data are collected can be seen in the respective input forms. We use the data provided by you exclusively for the handling and processing of your inquiries. After final answering your inquiry, complete processing of the contract or deletion of your customer account, your data will be blocked for further use and will be deleted after expiry of the tax and commercial storage periods. This applies only to the extent that you have expressly consented to further use of your data, or we reserve the right to make further use of the data permitted by law and to which we will inform you below. The deletion of your customer account is possible at any time and can be done either by sending a message to or via a function provided in the customer account.

Data transfer to contract fulfillment
In order to fulfill the contract, we will pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. In order to process payments, we will pass on the necessary payment data to the credit institution commissioned with the payment and, if applicable, payment service providers commissioned by us, or to the payment service selected by you in the ordering process. If you have registered for our newsletter, we will pass on your data required to send the newsletter to a service provider who is responsible for sending the newsletters.

Data usage when signing up for e-mail newsletter
When you subscribe to our newsletter, we use the data required for this purpose or separately from you to send you regularly our e-mail newsletter. You can unsubscribe from the newsletter at any time by sending a message to the contact form described below or via a link provided in the newsletter.

Data use for postal advertising and your right of objection
In addition, we reserve the right to include your first and last name, your postal address and, insofar as we have received such additional information from you under the contract, your title, academic degree, year of birth and your professional, Lists and to use them for their own advertising purposes, eg for sending interesting offers and information about our products by mail. You may at any time object to the storage and use of your data by means of a message to the contact option described below.

Use of cookies
In order to make the visit of our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files which are stored on your device and which store certain settings and data for exchange with our system via your browser. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on the next visit (persistent cookies). Cookies do not contain any personal data and therefore can not be directly assigned to any user. Please note that certain cookies are already set when you enter our website. You can set your browser to inform you about the setting of cookies and decide on their acceptance individually, or to exclude the acceptance of cookies for specific cases or in general. If the cookies are not accepted, the functionality of our website may be restricted.
Below you will find information on the cookies used by us and the possibility of setting up your browser.
Necessary cookies
These cookies are necessary to enable the operation of our website. This includes, for example, cookies that enable you to log in to the customer area, or to add something to the shopping basket.
Analytical / performance cookies
These cookies enable us to collect anonymised data about the usage behavior of our visitors. These are then evaluated by us in order, for example, to improve the functionality of the website and to show you interesting offers.
Functional – Cookies
These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to provide you with personalized and relevant information (eg “interest-based advertising”)
Targeting – Cookies
These cookies record your visit to our website, the pages you have visited, and the links that you have run. We will use this information to tailor our website and advertisements to your interests.
Third-party cookies
These cookies from some of our advertising partners help to make the Internet offer and our website more interesting for you. Therefore, cookies from partner companies are stored on your hard disk during your visit to our website. These are temporary cookies, which are automatically deleted after the specified time. Cookies from partner companies are usually deleted after a few days or up to 24 months, in individual cases even after several years. The cookies of our partners also contain no personal data. Only data are collected under a user ID pseudonym. These pseudonymous data will never be merged with your personal data at any time.

How can I configure my browser’s cookie settings?
Each browser differs in the way it handles the cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings.

Use of Google Analytics for web analysis
This website uses Google Analytics, a web analytics service provided by Google, Inc. These analytical tools use cookies that allow an analysis of the use of the website. The information on the use of this website generated by the cookie is generally transferred to a Google server in the USA and stored there. By activating the IP anonymisation on this website, the IP address will be shortened before transmission within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and abbreviated there. On behalf of the operator of this website, Google will use the information to evaluate the use of the website, to compile reports on the website activities and to provide further services related to the use of the website and the Internet. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You can prevent cookies from being saved by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully utilize all the functions of this website.
In addition, you may prevent Google from collecting and processing the data (including your IP address) related to your use of the Website (including your IP address), as well as the processing of such data by Google, by downloading the browser plug-in available under the following link and install:
As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from being captured on this site in the future. An opt-out cookie is stored on your terminal. If you delete your cookies, you must click the link again.

Right of access and contact
You have a right to free information about the data stored with us on your personal data, as well as a right to rectification, blocking or deletion of this data. For questions concerning the collection, processing or use of your personal data, in the case of information, rectification, blocking or deletion of data and the revocation of any consent or objection to a specific data use, please contact us:
Timbercoast GmbH, Steinstraße 15, 26931 Elsfleth, Germany
Phone: +49 4404 8279621, Email:


The content in this website and the material available on it are offered as a helpful resource for you and your company and is designed to help you obtain information and guidance. While every effort has been made to ensure the accuracy of information presented, Timbercoast GmbH and its staff members make no representations or warranties as to the completeness or accuracy of information in the website materials Furthermore Timbercoast GmbH hereby disclaims all responsibility for and accepts no liability for any errors or losses caused by any incompleteness or inaccuracies of such information or the consequences of any person acting or refraining from acting or otherwise relying on such information. Timbercoast GmbH is the owner or licensee of the copyright, database rights and all other intellectual property rights in the website materials. Such material may be protected by laws and treaties throughout the world. The trade marks and logos displayed on the website materials are the property of or licensed to Timbercoast GmbH. You are not permitted to use these Marks without the prior written consent of Timbercoast GmbH.

Timbercoast GmbH
Steinstraße 15, 26931 Elsfleth, Germany
GM Cornelius Bockermann
fon: +49 4404 8279621